To counter the widespread belief that AI-driven human-like robots will take over, this paper describes how
to make successful technologies that augment and enhance humans rather than replace them. Breaking free from the old belief that computers should be like human teammates can liberate designers to
more readily take advantage of the distinctive capabilities of algorithms, databases, sensors, effectors, etc. pdf
These new strategies guide software team leaders, business managers, and organization leaders in the methods to develop products and services that are driven by three goals:
1. Reliable systems based on proven software engineering practices with a team,
2. Safety culture through business management strategies within an organization, and
3. Trustworthy certification by independent oversight across an industry
A frequently successful strategy is to provide interactive visual interfaces that present abundant information in compact, spatially stable, tiled layouts so users can maintain situational awareness.
They can interpret the status, formulate plans, and carry out tasks while monitoring performance. Modest highlights can draw attention to new information or time sensitive features.
Machine-generated recommendations, alerts, and alarms can be placed in stable positions so users can turn to them when they wish.
User-controlled adaptation of the window layouts, list sort orders, or featured highlights enables users to tailor displays to their needs and pass their layouts on to colleagues.
Users may also sit near other operators so they can mutually monitor what others are doing, ask for assistance, and work together easily when they need to respond to fast moving events.